Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? …
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Do you ever feel like you’re talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can’t break through, you can’t move forward. …
“In the three years following the September 11th, 2001, terrorist attacks, the Federal Bureau of Investigation hired 2,200 new Special Agents. But that was out of more than 150,000 applicants, and you can be sure the successful candidates had not only relevant backgrounds, but also determination and a genuine desire to embark on one of the most coveted, …
Harvesting Intangible Assets: Uncover Hidden Revenue in Your Company’s Intellectual Property
Whether you call it “harvesting intangible assets” or “intellectual property management,” organizations must make the most of everything they have to offer if they want to remain competitive. Yet, the majority of companies are oblivious to the wealth of revenue-producing opportunities hiding just below the strategic surface. In this thought-provoking book, author Andrew J. Sherman shares insights and …
Stranded in the frozen Antarctic sea for nearly two years, Sir Ernest Shackleton and his team of 27 polar explorers endured extreme temperatures, hazardous ice, dwindling food, and complete isolation. Despite these seemingly insurmountable obstacles, the group remained cohesive, congenial, and mercifully alive-a fact that speaks not just to luck but to an unparalleled feat of leadership. Drawing …
Eat Like a Champion: Performance Nutrition for Your Young Athlete
Kids have their own nutritional needs – especially athletic kids. Yet most young athletes aren’t eating properly to compete. Even if they’re on a “healthy” diet, it’s often supplemented by convenient but empty calories that are actually slowing them down. Fortunately, with the right nutrition, young athletes can increase their energy, bolster their motivation, gain muscle mass, overcome …
We Are Market Basket: The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
What if a company were so treasured and trusted that people literally took to the streets – by the thousands – to save it? That company is Market Basket, a popular New England supermarket chain. After long-time, CEO Arthur T. …